Please read the following terms and conditions before booking one of our glamping pods.
1. Your Pod
Pods are available from 2pm on the first day of your holiday. Pods should be left clean and tidy by 10.00 am on the last day of your holiday. We include in the rental price of every pod:
Twice daily use of the pool
Crockery & Cutlery
We do NOT include:
Placing refuse in sacks or taking to the refuse area
Washing up of cutlery and crockery
Firewood for firepits
Stripping or making beds (if you have chosen the linen package)
Arnprior Glamping only accepts booking from persons over 18 years of age. We reserve the right to refuse any booking at our own discretion. When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form.
Arnprior Glamping prices vary depending on many factors including time of booking. Only prices stated on the reservation statement are binding. We will occasionally offer special offers and discounts, these cannot be applied retrospectively after the confirmation has been received from Arnprior Glamping
4. Fire Safety
Pods are equipped with fire pits. It is the parents/guardians responsibility to ensure that young children do not place themselves in a situation whereby they can injure themselves by being vigilant of any potential incident. Whilst optional fireguards may increase the deterrent of being close to a heat source they do not guarantee safety. As with all camping holidays, parental supervision is essential, at all times. Arnprior Glamping cannot be held liable for injuries sustained due to parents/guardians failing to supervise children around fire pits.
Pets are not welcome at Arnprior Glamping due to us being situated on a working farm, with surrounding fields usually full of livestock.
All bookings made must be paid in full immediately.
7. Cancellation policy
In the event of a cancellation more than 4 weeks before the commencement of the stay, 30% of the rental amount will be payable. In the event of cancellation within 4 weeks before the start of the stay, the entire rental amount will be payable. In the case of early termination of the stay, the entire booking amount is payable.
8. Arrival and departure
You have access to your pod from 2 pm on the day of arrival. On the day of departure you must vacate the pod by 10 am. Check-In time is after 2pm. Your pod key will be available from the lock box from this time. On departure, please clean your pod, and leave it tidy, and place your key in the lockbox ready for checkout.
9. Site Regulations
In order to make the stay at Arnprior Glamping as pleasant as possible, all guests must keep to the determined rules of behaviour laid down in the site rules. You can ask for details of the full site rules on arrival, from your Arnprior glamping team. These particular pertain to making sufficient levels of noise after 11pm 'quiet time' to disturb other pods and behaving in a considerate and safe manner in regard to the site and fellow guests. No music should be played after 10pm without the direct permission of the Arnprior glamping team. Vehicles should never be driven up to the pods unless in an emergency. We would ask that guests report any unauthorised traffic movements to the Arnprior glamping team. Pods can accommodate up to five adults and children. Arnprior glamping should be notified of any visitors to your pod during your stay. In the event that you breach our site rules then we reserve the right to ask any guest to leave the site without compensation for the unspent element of their holiday.
10. Force majeure
Arnprior Glamping cannot be held liable if through Force Majeure our agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of Arnprior Glamping such as, fire, floods, stormy weather, gales, snow, extreme hot or cold climatic conditions, civil disorder, threat of war, staff strikes, blockades and other interferences or events.
Arnprior Glamping site accept no liability for: theft, loss or damage, of whatever nature, during or as a result of a stay with us the tenant and any accompanying guests will be joint and severally liable for all losses or damage that occurs either directly or indirectly as a result of their stay.
12. If you have a complaint.
We want you to have an enjoyable stay with us. In the event that there is something that you are not happy about please notify Arnprior Glamping as soon as possible during your stay. If you are still not satisfied with how matters have been dealt with then you can write to us within 14 days of departure setting out the details of your complaint.
Arnprior Glamping is located in open countryside with livestock and machinery in close proximity. Children must be supervised at all times. All animals should be treated with respect and care under adult supervision. Children should not climb in sheds, animal enclosures or other structures around the site. It is the parents/guardians responsibility to ensure that young children do not place themselves in a situation whereby they can injure themselves by being vigilant of any potential incident. As with all camping holidays, parental supervision is essential, at all times. Arnprior Glamping cannot be held liable for any injuries sustained due to parents/guardians failing to supervise children appropriately.